© 2019 Abella Studios

Terms and Conditions | Privacy Policy

Being “Results” Focused

+10

Our team strives to maximize their time management skills, productivity & efficiency to ensure that they are not simply completing day-to-day tasks, but also achieving “results” that are in line with the company vision.

+5

Most day-to-day tasks are completed and team is somewhat effective in their Time management, productivity and efficiency, staying on track and remaining focused on objectives, producing some “results” that are in line with the company vision.

0

Team is working on improving their time management skills, productivity and efficiency, remaining focused on objectives and for the most part completing their day-to-day tasks. Although the team is trying to remain “results” focused, they are flatlined.

-5

Team’s time management skills, productivity and efficiency are a bit lacking. Focus on objectives is diminishing. Some day-to-day tasks are being completed. Focusing on “results” is not high on list of priorities.

-10

Team’s time management skills, productivity, efficiency and willingness to work towards objectives are nonexistent. Not a “results” driven organization!

Reputation as best in the market

+10

Abella Studios brand is well recognized & respected throughout the tri-state area by our peers in the wedding & event industry. Abella is well known & referred by majority of the catering halls in the area. Our name is immediately recognized and work is appreciated by many perspective customers who attend bridal shows.

+5

Abella Studios brand is well most often recognized & somewhat liked throughout the tri-state area by our peers in the wedding & event industry. Abella is known & referred by some catering halls in the area. Our name is often recognized and work is liked by perspective customers who attend bridal shows.

0

Abella Studios brand is sometimes recognized & liked the tri-state area by our peers in the wedding & event industry. Abella is known & referred by a few catering halls in the area. Our name is sometimes recognized and work is somewhat liked by perspective customers who attend bridal shows.

-5

Abella Studios brand is often not recognized or liked by our peers in the wedding & event industry. Abella is unknown or referred by many catering halls in the area. Our name is seldom recognized and work not often liked by perspective customers who attend bridal shows.

-10

Abella Studios brand is never recognized and hated by our peers in the wedding & event industry. Abella is unknown or blacklisted by many catering halls in the area. Our name is never recognized and work is disliked by perspective customers who attend bridal shows.

Customer Satisfaction

+10

Our customers are thrilled! They love us! We under promise and over deliver. We provide the best value all the time. Our delivery time frames are always on point.

+5

Our customers are happy! They like us! We deliver on our promises. We provide good value. Our delivery time frames are on point most of the time.

0

Our customers are sometimes happy. They like us sometimes. We often deliver on our promises, but sometimes fall short. We provide decent value. Our delivery time frames are sometimes on track, yet we are behind sometimes.

-5

Our customers are sometimes unhappy. They don’t like us sometimes. We sometimes don’t deliver on our promises, but sometimes we may. We provide decent value, but not as good as some of our competitors. Our delivery time frames are typically not on track.

-10

Our customers are typically unhappy. They often don’t like us. We often don’t deliver on our promises. We provide no value. Our delivery time frames are typically not on track.

Systems / Process Efficiency

(Continuous redesign/automation of old/outdated/frustrating processes)

+10

Our systems and processes are efficient and effective. They are documented, communicated and understood by those who are to be working them. Company online employee handbook includes a detailed outline of all systems and processes. Processes are never changed without management approval, to ensure there is no deviation. Most of our processes are automated, utilizing the latest and greatest technology available to us. Our systems and processes are the backbone of the business and we can rely on them to drive towards our vision.

+5

Most of our systems and processes are effective and some have been documented. Our employees understand how most things work and are trained well. Processes are sometimes changed without management approval by individuals in the main roles of specific processes. Some processes are automated. We can rely on majority of our systems and processes.

0

Some of our systems and processes are effective and some are not. Some have been documented and others haven’t. Our employees understand how most things work. They are sometimes trained and sometimes left on their own to figure things out. Processes are sometimes changed without management approval by individuals in the main roles of specific processes. Some processes are automated while some or not. We can rely on some of our systems and processes.

-5

Few of our systems and processes are effective. Some have been documented. Few our employees understand how things work. They are sometimes trained, but for the most part they are left on their own to figure things out. Processes are oftentimes changed without management approval. Most processes are not automated. We can rely on very few of our systems and processes.

-10

None of our systems and processes are effective or have been documented. None of our employees understand how things work. They are never trained and oftentimes are left on their own to figure things out. Processes are almost always changed without management approval. None of the processes are automated. We can’t rely on any of our systems and processes.

Team culture/atmosphere

+10

Employees love working here; they always feel appreciated and useful. They feel like they are part of a supportive organization, working in a casual, friendly, culture yielding effective and productive results. Lines of communication between coworkers are always open and everyone respects each other. Disagreements are resolved in a professional manner and there is no gossip. In employees’ opinions management is doing an excellent job at providing support, leadership, organizing work and providing necessary resources so employees can achieve the highest possible level of performance.

+5

Employees enjoy working here; they often feel appreciated and useful. They often feel they are part of a team. Coworkers communicate fairly well; sometimes breakdowns occur. Most of the time, disagreements are handled professionally, but there are a few interpersonal conflicts. In employees’ opinion, management is doing a good job: work is organized in such a way that they can usually complete it fairly well. The necessary resources are usually available.

0

Employees neither like nor dislike working here; they think of it as “just a job.” They sometimes feel they are part of a team; other times they feel like they’re on their own with little outside support. Some interactions are professional and respectful, while others are frustrating. In employees’ opinion, management is doing a fair job, but it could be much better: work is sometimes organized and delegated effectively, but other times it’s scattered and confusing. The necessary resources are sometimes available, sometimes missing.

-5

Employees dislike working here; they often feel ignored, unproductive, and under-utilized. They rarely feel part of a team. There are often communication breakdowns, and disagreements usually escalate to interpersonal conflicts with no useful way to resolve. Gossiping about co-workers may be a contributing factor in some conflicts. In employees’ opinion, management is doing a poor job: work is usually delegated in a scattered and confusing way, hindering employees from completing their assigned tasks effectively. The necessary resources are rarely provided.

-10

Employees hate working here; they always feel ignored and unproductive. There is no sense of teamwork. Coworkers have daily communication breakdowns and heated interpersonal conflicts. Gossip & backstabbing is rampant in the organization. In employees’ opinion, management is doing a terrible job: the way work is organized slows employees down and makes it impossible for them perform well – frustration is the rule. They are not provided the resources they need to complete assigned tasks effectively. Employees have to frequently double-check with managers to clarify instructions, and are made to feel like they’re interrupting when they do.

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